how to access files on a wd my book external drive

Unlike QNAP devices, which are commonly connected to the Internet and exposed to attacks such as the QLocker Ransomware, the Western Digital My Book devices are stored behind a firewall and communicate through the My Book Live cloud servers to provide remote access. I believe this is the culprit of why this happens…No one was even home to use this drive at this time…'

Jun 23 16:02:32 My BookLive _: pkg: admin-rest-api Jun 23 16:02:31 My BookLive logger: hostname=My BookLive

Jun 23 16:02:31 My BookLive _: pkg: alerts Jun 23 16:02:31 My BookLive _: pkg: date-time Jun 23 16:02:30 My BookLive _: pkg: apache-php-webdav Jun 23 16:02:30 My BookLive _: pkg: networking-general Jun 23 16:02:26 My BookLive S15mountDataVolume.sh: begin script: start Jun 23 15:14:05 My BookLive shutdown: shutting down for system reboot Jun 23 15:14:05 My BookLive factoryRestore.sh: begin script: 'I have found this in user.log of this drive today: Source: WD Forum My Book Live devices issued a factory reset commandĪfter further owners confirmed that their devices suffered the same issue, owners reported that the MyBook logs showed that the devices received a remote command to perform a factory reset starting at around 3 PM yesterday and through the night. Password no longer working in My Book Live I have tried the default password “admin” and also what I could set for it with no luck.' 'The even strange thing is when I try to log into the control UI for diagnosis I was-only able to get to this landing page with an input box for “owner password”. Previously the 2T volume was almost full but now it shows full capacity,' a WD My Book owner reported on the Western Digital Community Forums. I have just found that somehow all the data on it is gone today, while the directories seems there but empty. 'I have a WD My Book live connected to my home LAN and worked fine for years. When they attempted to log in via the Web dashboard, the device stated that they had an 'Invalid password.'

Today, WD My Book Live and WD My Book Live DUO owners worldwide suddenly found that all of their files were mysteriously deleted, and they could no longer log into the device via a browser or an app. The WD My Book Live app allows owners to access their files and manage their devices remotely, even if the NAS is behind a firewall or router. WD My Book Live is a network-attached storage device that looks like a small vertical book that you can stand on your desk. Western Digital My Book Live NAS owners worldwide found that their devices have been mysteriously factory reset and all of their files deleted.

How to access files on a wd my book external drive